Our physicians are able to do phone appointments for simple requests (rx refills, simple re-referrals, medical notes) however, phone appointments are not appropriate for all concerns (infections, fevers, acute injuries etc). If you are unsure if you need a phone appointment or not, please let our staff know the reason for your appointment and they will book you appropriately.
For all phone appointments, please allow at least a 1 hour window for your physician to call you. Often medical clinics run behind due to unforeseen circumstances and a missed phone appointment will still incur a missed appointment fee.
Please note – phone appointments may come from a “No Caller ID” or a “Blocked” number. This is because occasionally our physicians use their personal phones to make calls. Please ensure your phone accepts blocked calls. If you miss a phone appointment because your phone does not accept blocked calls, a missed appointment fee will be applied.